Privacy Policy

Effective Date: September 23, 2025
Last Updated: September 23, 2025

Introduction

Fowler Fabrication (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our business.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email, phone, address)
  • Business information and job titles
  • Project specifications and requirements
  • Payment and billing information
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our site
  • Referral sources and website usage patterns

Business Information

In the course of our fabrication services, we may collect:

  • Technical specifications and drawings
  • Project timelines and requirements
  • Site visit information and measurements
  • Installation and delivery details

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

  • Processing quotes and project proposals
  • Manufacturing and delivering custom fabrication work
  • Coordinating installations and project timelines
  • Providing customer support and technical assistance

Business Operations

  • Maintaining customer records and project history
  • Processing payments and managing accounts
  • Improving our services and website functionality
  • Complying with legal and regulatory requirements

Communication

  • Responding to inquiries and requests
  • Sending project updates and notifications
  • Providing maintenance and warranty information
  • Marketing communications (with your consent)

Information Sharing and Disclosure

Third-Party Service Providers

We may share your information with trusted third parties who assist us in:

  • Payment processing and financial services
  • Shipping and delivery services
  • Website hosting and technical support
  • Professional services (legal, accounting)

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or other illegal activities
  • Enforce our terms of service

Business Transfers

In the event of a merger, acquisition, or sale of business assets, customer information may be transferred as part of the business assets.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

  • Unauthorized access or disclosure
  • Accidental loss or destruction
  • Unlawful processing or use
  • Physical and digital security threats

Security Measures Include

  • Secure data storage and transmission protocols
  • Access controls and employee training
  • Regular security assessments and updates
  • Backup and disaster recovery procedures

Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations and warranty periods
  • Resolve disputes and enforce agreements
  • Maintain business records as required by law

Project-related information is typically retained for 3 years after project completion, while basic contact information may be retained longer for ongoing business relationships.

Your Rights and Choices

Access and Control

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate information
  • Update your contact preferences
  • Request deletion of your information (subject to legal requirements)

Communication Preferences

You may opt out of marketing communications by:

  • Using unsubscribe links in emails
  • Contacting us directly with your preferences
  • Updating your account settings (if applicable)

Cookies and Tracking

You can control cookies through your browser settings, though this may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Data Transfers

If you are located outside of Illinois, please note that your information may be transferred to and processed in Illinois where our servers and business operations are located.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Updating the “Last Updated” date
  • Sending direct notifications for significant changes

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Fowler Fabrication
Address: 423 S. Court Street, Marion, IL 62959
Phone: 618-997-1216
Email: info@fowlersfabrication.com
Website: www.fowlersfabrication.com

Compliance

This Privacy Policy is designed to comply with applicable privacy laws and regulations, including [specify relevant laws such as CCPA, GDPR if applicable, or state privacy laws].

This Privacy Policy was last updated on September 23, 2025 and is effective immediately.